Refund policy

Returns must be delivered to our shop within 14 days of the delivery date for a full refund. Any return received after 14 days will be returned to sender.

Items must be unused in their original condition, with all tags attached and any related accessories or instruction booklets included. Incomplete, damaged, worn, or altered items, or anything we reasonably believe has been used, will not be accepted and therefore sent back to you. Where an item is supplied with a hygiene strip, the item can only be returned if the hygiene strip has not been removed and remains intact.

You can access return labels and return information in your customer account. Once your return is processed, you will receive an email confirmation. Upon return being processed, your refund can take around 2-7 business days to reflect depending on your banking partner.

All sale products are Final Sale. When an item is final sale we do not allow returns unless an item is received damaged.